Product support
Help, bug reports, feedback, workspace questions, and beta setup issues.
support@getmerak.comSupport
Get help without guessing which founder to DM.
Authenticated support tickets run on Merak itself and notify the on-call channel. Until the in-app form is fully live, these aliases are the public customer routes.
Billing support
Subscription, invoice, payment, tax, cancellation, and refund questions.
billing@getmerak.comSecurity reports
Good-faith vulnerability reports with reproduction steps and affected surfaces.
security@getmerak.comPrivacy requests
Export, deletion, data rights, retention, and vendor questions.
privacy@getmerak.com